Customer Service

Job description

Counter-Form LLC, a leading regional manufacturer of laminate countertops, is seeking candidates for our Customer Service position.

Counter-Form offers a work environment that is safe, clean, and respectful.

Work schedule: Full-time position with overtime.

Monday thru Friday (No weekends!!)

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Gain Knowledge of products and our manufacturing process.
  • Service new and existing accounts by telephone, fax and email.
  • Provide technical product information and pricing to customer
  • Computer entry of detailed orders and price quotations.
  • Process orders for production
  • Build and maintain customer relationships
  • Identify and work with Sales Representatives to follow up on potential sales leads.
  • Handles issues in the best interest of both customer and company.
  • Other duties as assigned.

SKILLS REQUIRED

  • Ability to demonstrate a professional, positive attitude
  • Strong verbal and written communication skills
  • Attention to detail
  • Desire to learn
  • Ability to multitask
  • Exceptional math skills
  • Friendly demeanor

EDUCATION AND/OR EXPERIENCE

  • Post high school education
  • College or technical degree – preferred
  • A minimum of 2 years Customer Service experience required, in a manufacturing environment is a plus.

Benefits:

  • Paid Time Off available after six months
  • 8 Paid Holidays
  • 401(k) 2% matching and profit sharing contribution
  • Affordable Health and Dental Insurance
  • Wellness program
  • Onsite nurse
  • Employee Referral Program
  • Paid Breaks
  • Casual Dress

 

 

  • How to Apply

    Mail, fax, or email your resume for consideration.

    Counter-Form, LLC
    Human Resources
    2001 East 29th Street
    Marshfield, WI 54449

    Email: hr@counter-form.com
    Phone: (715) 384-2131

    If you prefer, you can apply in person at 2001 E. 29th St, Marshfield, WI.

    Counter-Form is an Equal Opportunity Employer

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